EnerGene TERMS AND CONDITIONS



      Delivery

        Within Europe products are sent by mail.
        If your order reaches us before 15oo we will send it the same day, otherwise the next morning.
        In the unlikely case that we should not have a product on stock we will inform you immediately about when you can expect your order to arrive at your lab.

      Money-Back Guarantee

        In the case one of our products does not fully satisfy your high expectations please feel free to send the product back within 14 days. You have the choice to receive a new batch of the same product or get your money back.

      Freight Charges

        If your order is below EURO 100.- we charge for postage and packing:
        Within Germany: EURO 4.-
        Within Europe: EURO 8.-
        Worldwide: EURO 15.-

      Questions ?

        Please contact us !